Legal
Privacy Policy
Effective October 30, 2026
The short version: we collect only what we need, we never sell it, and when we work inside your systems we treat your data as yours. Questions? Email brenden@costaria.io.
Who we are
Costaria is an independent RevOps and AI consultancy. We run revenue operations for startups and build AI agents for marketing, sales, customer success and finance teams. This policy covers costaria.io and the work we do for clients.
What we collect from this website
When you book a call. Your name, email and anything you share on the booking form. Bookings run through Cal.com, and their privacy policy also applies.
When you email us. Your email address and whatever you send. We keep it in our normal business email tools.
When you browse the site. Basic usage data such as pages viewed, device type and where you came from. We use the Meta Pixel to measure our ads. It records page views and clicks on our booking links. It never captures form contents, your name or your email.
Client data we handle during an engagement
Running RevOps and building agents means working inside your tools: your CRM, billing, product analytics, call recordings and similar systems. When we do, we act on your behalf and follow your instructions.
- We ask for the least access the work needs, using named accounts you can see and revoke.
- We use your data only to deliver the work you hired us for.
- We never sell it, share it for anyone else's marketing, or reuse it for another client.
- When an engagement ends, we hand back access and return or delete any copies we hold, unless you ask us to keep something.
AI and your data
The agents we build run on AI model providers such as Anthropic and OpenAI, connected to your systems. We use business accounts and settings that keep your data out of model training wherever those settings exist.
We do not train our own models on your data. Agents act inside the guardrails you approve, and their actions are logged in your systems so you can see what they did.
What we never do
- Sell your personal information.
- Share your information with third parties for their marketing.
- Use one client's data for another client's work.
How long we keep information
If you become a client, we keep engagement records for the length of the work plus seven years for tax and contract purposes. Your operational data stays in your systems and follows the section above. If you reach out but don't become a client, we delete your messages within two years.
Your rights
Depending on where you live, including California under the CCPA or the EU and UK under the GDPR, you can ask what we hold about you, ask us to correct or delete it, and opt out of any sale of your information. We don't sell information, so that last one is already covered. Email brenden@costaria.io and we'll respond within 30 days.
Security
We use two-factor authentication on every tool we use, encrypted connections, and scoped access to client systems. We don't store payment card details. Payments are handled by Stripe or a similar processor.
Changes to this policy
If we update this policy, we'll change the effective date at the top. If the change is meaningful for clients, we'll tell you directly.
Contact
Questions about privacy or your data: brenden@costaria.io.
See also our Terms of Service.